This Privacy Notice describes how Viargues Financial and AI Services LLC ("Viargues," "we," "us" or "our") collects, uses, discloses and protects personal information in connection with our websites, platform, applications and related services (the "Services"), and the rights and choices available to you. Capitalized terms not defined in this Privacy Notice, such as "Authorized Users" and "Third-Party Services," have the meanings given in our Terms of Service.
1. Scope and Our Role
1.1.This Privacy Notice applies to personal information we process as a controller, such as information about visitors to our websites and the individuals who create and manage accounts.
1.2.When we process personal information contained in documents and records that our business customers submit to the Services or connect to them ("Customer Data"), we act as a service provider or processor on behalf of that customer, under our Terms of Service and our agreement with that customer. If you have questions about how a business uses your information, contact that business directly.
2. Information We Collect
2.1.Information you provide. Name, work email address, phone number, business or firm name, role, and the information you submit through support requests, surveys or events. Our billing provider processes payments for your Viargues subscription; we don't store full card numbers.
2.2.Customer Data. Bills, invoices, receipts, bank statements you upload, shipping and customs documents, payment status, vendor and customer details, and product cost information that you upload or authorize the Services to collect.
2.3.Information from connected services. When you connect an email account, accounting software or online sales channel, we receive the information needed for the features you request, such as financial documents, accounting entries, orders, fees and payouts.
2.4.Verification information. When we need to verify identity, for example before a sensitive account action, we may collect information such as legal name and address.
2.5.Information collected automatically. Device and browser information, IP address, pages viewed, actions taken in the Services, and log data.
3. Email Account Data
3.1.If you connect an email account, the Services access only the messages and attachments needed to identify financial documents, and the messages you ask us to surface.
3.2.We do not use email data for advertising, and we do not allow humans to read it, except with your consent, for security purposes, to comply with applicable law, or when the data is aggregated and anonymized for internal operations.
3.3.Viargues' use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
4. How We Use Information
We use personal information to: (a) provide, operate and maintain the Services, including automated reading, extraction and categorization of documents; (b) synchronize records with the services you connect; (c) verify identity and prevent fraud and abuse; (d) communicate with you about your account, billing, security and updates; (e) provide customer support; (f) comply with legal obligations and enforce our agreements; and (g) analyze and improve the Services using aggregated or de-identified information.
We do not use Customer Data to train artificial intelligence models made available to other customers or third parties.
5. How We Disclose Information
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We disclose personal information only:
(a)to service providers and subprocessors that host, process or support the Services on our behalf, under contractual confidentiality and data protection obligations (our billing provider processes payments for your Viargues subscription; we don't store full card numbers);
(b)to Third-Party Services at your direction, such as your accounting software;
(c)to Authorized Users of your workspace, including your accounting firm, as you authorize;
(d)in connection with a merger, acquisition, financing or sale of assets, subject to this Privacy Notice; and
(e)when required by law, legal process or to protect the rights, property or safety of Viargues, our customers or others.
6. Bank and Payment Information
Viargues does not process payments, move funds, or connect to your bank, and does not store bank login credentials or full card numbers. Payments to your vendors, customers, or other third parties are made outside the Services. Your Viargues subscription is billed by our billing provider (see 2.1).
7. Data Security
We maintain administrative, technical and physical safeguards designed to protect personal information, including encryption in transit and at rest, logical separation of each customer's data, role-based access controls, multi-factor authentication, logging and monitoring. No method of transmission or storage is completely secure. We will notify you of a security incident affecting your personal information as required by law.
8. Data Retention
We retain personal information for as long as needed to provide the Services and for the purposes described in this Privacy Notice. After an account is closed, we delete or de-identify Customer Data within ninety (90) days, unless we must retain certain records longer to comply with legal, tax or accounting obligations.
9. Your Rights and Choices
9.1.Depending on where you live, including under the California Consumer Privacy Act, other U.S. state privacy laws, and the EU and UK General Data Protection Regulation, you may have the right to access, correct, delete or obtain a copy of your personal information, and to object to or restrict certain processing.
9.2.To exercise these rights, contact info@viarguesolutions.com. We will verify your request and respond within the time required by law. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising your rights.
9.3.You may opt out of marketing emails at any time by using the unsubscribe link. We will still send service and security messages.
10. Cookies
We use cookies and similar technologies that are necessary for the Services to work and remain secure. If we add analytics, we will update this Privacy Notice first. We do not use advertising cookies.
11. International Transfers
Personal information may be processed in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards, such as standard contractual clauses.
12. Children
The Services are intended for business use and are not directed to individuals under the age of sixteen (16). We do not knowingly collect their personal information.
13. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. We will post the updated version on this page and, where changes are material, notify you in advance by email or through the Services.
14. Contact Us
Questions about this Privacy Notice may be sent to info@viarguesolutions.com.